Wireless connection problem

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Home Forums 123.hp.com/setup hp printer setup Wireless connection problem

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #583
    Nicola Bamford
    Participant

    I have a hp printer and I cannot get my printer to connect to my wireless network if anyone knows please answer me

    #586
    Helen Bailey
    Participant

    Hai Nicola, Welcome to our forum troubleshooting­čśŐ

    Which model of hp printer are you use?

    #603
    Nicola Bamford
    Participant

    I am using Hp OfficeJet pro 8610 printer

    #616
    Helen Bailey
    Participant

    Hey Nicola,

    try these steps

    Troubleshoot Wireless hp OfficeJet pro 8610 printer Problems

    1. Verify the Initial setup.
    2. Set your hp OfficeJet pro 8610 printers as the default printer.
    3. Restart all your system.
    4. Work the Printing Troubleshooter.
    5. Verify Router settings.
    6. Upgrade router firmware.
    7. Damage VPN connections.
    8. Select printer IP address inactive.

    #619
    Nicola Bamford
    Participant

    I just understand your following steps, but I have some trouble making a connection between the wireless router and Hp OfficeJet pro 8610 printer so, can you help for this trouble

    #630
    Helen Bailey
    Participant

    hey Nicola,

    please follow these steps

    the connection between the wireless router and Hp OfficeJet pro 8610 printer

    Switch on your Wireless printer. You can utilize the touchscreen in the wireless printer to interface with your wireless network.
    On the touchscreen, touch the right arrow key and touch the setup.
    Choose Network from the setup menu.
    Choose Wireless Setup Wizard from the Network menu, it will explore the wireless routers in the series.
    Choose your Network (SSID) from the list.
    Type the WEP/WPA Pass-phrase for the network and touch Done
    Touch OK to confirm the settings
    Touch OK to print the wireless report or skip either wireless and wired PC on the network should now be ready to browse to the hp printer and print to it.

    #638
    Nicola Bamford
    Participant

    Thank you for your clear explanation and continuous response about the wireless connection problem

Viewing 7 posts - 1 through 7 (of 7 total)
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