my printer light is on but I cannot get it to print

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Home Forums HP Printer Troubleshooting my printer light is on but I cannot get it to print

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #590
    Tommy Oliver
    Participant

    my printer light is on but I cannot get it to print from my laptop or my phone, my laptop says it needs to be turned on. How to troubleshoot this problem?

    #593
    Megan Adamson
    Participant

    Hai Tommy, Welcome to our forum troubleshooting👨‍🏫

    Which model of printer are you using?

    #606
    Tommy Oliver
    Participant

    I am using Hp Officejet pro 9015 printer

    #626
    Megan Adamson
    Participant

    Okay, Tommy,

    try these steps

    To switch on WI-FI go by the steps:

    1.Go to the control panel and set to it find windows and mac.
    2.Choose your HP Officejet Pro 9015 printer and select Wi-Fi Direct.
    3.Choose settings from the Wi-Fi instead and allow the Wi-Fi Direct choice.
    4.Through Wi-Fi direct, you can connect with more than one system.

    #633
    Tommy Oliver
    Participant

    thank you Megan Adamson, but I need more explanation about the wireless connection between Hp Officejet pro 9015 printer and laptop .

    #636
    Jonathan Briggs
    Participant

    Hey Tommy,

    try this method, this is a very simple and easy way to connect your PC and printer.

    HP Officejet Pro 9015 Wireless Printer Setup made simple

    Allow Wi-Fi Direct in HP Officejet Pro 9015 Printer system by the wireless setup wizard in setting choice.
    Allow the wireless connection type in your PC utilizing Wi-Fi settings as suggested.
    Type your secret code to connect the HP Officejet Pro 9015 printer system with a wireless-capable PC.

    #675
    Tommy Oliver
    Participant

    Thank you, Jonathan Briggs, your clear explanation helps to resolve my hp printer problems

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