View inside the ink cartridge access space for any stacked or cut pieces of paper, and then eliminate any that you obtain. … Lower the ink cartridge access door, and then touch the ink door button to lock it into position. Reconnect the power cord to the back of the hp printer, and then turn on your hp printer.
Ensure your printer is switched on.
Open the print cartridge access door, and then wait until the print carriage is idle and silent.
Touch down lightly on the end of each print cartridge to release it.
Slide both cartridges out and put them on a clean sheet of paper.
And install a new one.